TRIP - Stage 1 - Project Planning
Define project objectives and describe mission statement
Ensure total participation by training team support staff
Identify Departments or End-User Community to be Trained
Create list of target departments
Perform departmental training needs analysis
Compile results and present findings to training coordinator
Prioritize training delivery according to critical need
Inform department heads of the training initiative
Determine if training can be done in-house or outsourced
Seek Input from Training Vendor
Define vendor deliverables - can they meet our needs?
Obtain vendor commitment to training rollout schedule
Review and customize training material
Obtain approval for purchase orders to cover vendor invoices
Perform End-User Skill Assessment
Create a list of training recipients by department
Send skill assessment forms to department heads
Collect and compile results by department
Initiate end-user placement matrix
Finalize project budget
Stage 1 - TRIP - End project initiation
TRIP - Stage 2 - Project Commencement
Prepare Rollout Schedule and Create Awareness
Determine course dates, start and end times, and locations
Post course outlines and schedule on corporate intranet
Establish support through help desk for post-training questions
Reserve training rooms
Coordinate with information technology team for optimal workstation and equipment performance
Order training manuals and necessary material
Marketing Strategy
Order promotional material
Create posters and place them in high-traffic areas
E-mail invitation to participants
Arrange for catering of meals and refreshments
Training Sessions Registration
Enroll users who registered via corporate intranet
Send out confirmations to these registration
Send out prework requirements
Monitor cancellations and late requests for training
Schedule Instructors
In-house instructors
Outsourced instructors
Courseware Evaluations
Reuse or build an end-user course evaluation form (online or paper)
Reuse or build an special feedback form for instructors
Stage 2 - TRIP - End project commencement
TRIP - Stage 3 - Project Implementation and Control
Conduct training and track attendance
Daily Conference Call (Hold Daily Call to Address Issues)
Call 1
Call 2
Call 3
Call 4
Call 5
Call 6
Call 7
Call 8
Call 9
Call 10
Collect feedback and compile results
Determine need for make up training
Update department heads with training results
Issue certificates of completion to participants
Stage 3 - TRIP - End project implementation and control
TRIP - Stage 4 - Project Close Out and Conclusion
Performance measurement through post-training review of deliverables
Discuss evaluations, results, and process improvements with training team support staff
Create a list of best practices and FAQ for future training endeavors
Discuss results with vendor for any improvements
Identify issues that were problems and improve them
Conduct Return On Investment (ROI) Research
Send ROI forms to participants and department heads
Measure ROI according to established parameters
Compile results and present findings to department heads and HR and training managers
Stage 4 - TRIP - End project close out and conclusion
Template Library
- Business
- Training rollout initiative and plan
