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Template Library - IT - Data Center Relocation Template Library - IT - Data Center Relocation

Data Center Relocation

Added: Jan 05, 2010
Provided by: www.pmconnection.com
Tags: gap, infrastructure, hardware supplier, data center
Description: The project plan has the following phases: Stage 1 - Initiate; Stage 2 - Local Design; Stage 3 - Pre Deployment; Stage 4 - Deploy; Stage 5 - Support.
Tasks (click arrows to expand / collapse items): View Gantt and Resources

planning_template_NF v3b 060804

Stage 1 - Initiate

Project Initiation

Project Organisation

Appoint Choose and Book Project Sponsor

Appoint Choose and Book Project Manager

Appoint Choose and Book Clinical Champion

Identify and Appoint Project Board

Identify and Appoint Project Team

Identify key contacts from CfH Cluster

Identify key contacts from Existing Systems Suppliers

Project Organisation Complete

Project Scope

Define Plan for GP Rollout

Define Scope of Speciallities to be included in Rollout

Define Project Assumptions

Undertake finance planning & Confirm funding

Project Scope Complete

Project Initiation Completion

Document Project Initiation Document

Complete Project Plan Gantt chart

Create initial project issues & risks logs

Agree project management and governance procedures

Agree project reporting and control process

Project Initiation Document Complete and Signed-off

Stage 2 - Local Design

Technical Readiness

Infrastructure Readiness

Receive CfH Infrastructure Compliance Standards and Guidelines

Undertake Assessment of Trust and PCT Infrastucture

Produce Infrastructure GAP analysis

Determine Hardware & Software supplier contracts to be continued or discontinued

Obtain Trust and PCT infrastructure funding approval

N3

Understand N3 Ordering Process

Design upgrade to WAN in terms of BT meeting requirements

Registration Authority

Receive RA Set-up and Operation Documentation

Identify Local Registration Authority Personnel (Sponsors, Managers, Agents)

Review RA Set-up and Operation Documentation

Establish local RA practices

Undertake RA Sponsor breifing

Identify key Acute based C&B End User Staff to receive cards and map to appropriate role

Collect registartion data for all Acute based C&B End User staff (RA01 forms + evidence)

Identify key GP based C&B End User Staff to receive cards and map to appropriate role

Collect registartion data for all GP based C&B End User staff (RA01 forms + evidence) and register

Booking Management Service (BMS)

Receive BMS Resource Pack

SHA / PCT to agree NHS Direct BMS model in principle

Model Agreed and signed off by Project Board

Review of BMS Commissioning Document

Sign NHS Direct BMS Commissioning Document

Local Helpdesk

Agree Acute Trust Helpdesk Model with CfH Service Management representative

Agree PCT Helpdesk Model with CfH Service Management representative

Agree Processes for Acute Trust Helpdesk Model

Agree Processes for PCT Helpdesk Model

People Readiness

Communications & Stakeholder Engagement

Download Managing People Change from CAB Website

Receive LHC Stakeholder Engagement and Communications Checklist from LBC

Assign ownership of Communication workstream

Meet and Engage Cluster Communication Leads

Identify Established Routes of Communication

Identify Stakeholders & Comms Targets in Primary and Secondary Care incl. Clinical, admin, managerial, Unions etc..

Prioritise Stakeholders & Comms Targets

Map Stakeholders' Current V. Required Positions and motivating factors

Determine & Produce Communications & Stakeholder Engagement Stragegy

Comms & Stakeholder Engagement Strategy Produced

Write Communications & Stakeholder Engagement Plan

Communications & Stakeholder Engagement Plan Produced

Booking Process Redesign Activities

Waiting List Management

Align C&B Implementation Plan with the Trust's integrated waiting list policy

Ensure adequate procedures exist to utilise MI and waiting list profiles

Agree process / actions to address impact on performance targets as they arise

Review Current Processes

Map and Analyse current Primary Care processes (as applicable)

Map and Analyse current Secondary Care processes (as applicable)

Map and Analyse current Primary Care Organisational Design

Map and Analyse current Secondary Care Organisational Design

Collect and analyse DNA rates

Collect and analyse cancellation rates (hospital and patient)

Collect and analyse outpatient clinic utilisation rates

Collect and analyse clinic templates

Collect and analyse demand and capacity data

Compare data generated with activity and waiting list/times targets

Current Process Review Complete

Booking Process Redesign

Review Patient information/communications with patients process

Review Local protocols/profiles to ensure patients get to the right service at the right time

Review Adherence to relevant policies and procedures (e.g. Annual Leave policies)

Review Possibility of utilising local pathways other than consultant appointments

Consider use of pooled clinical lists

Identify responsibilities for booking and appropriate training

Plan organisational redesign in line with new processes

Identify impacts on other departments and services (e.g. Radiology, Pathology, Patient Transport)

Incorporate existing waiting list patients with new clinic templates

Obtain clinical sign off of processes and org design

Booking Process Redesign Complete

Choose and Book System Business Processes

Receive Electronic Booking Service Manual

Hold Choose and Book Functional Walkthrough and Business Process Workshop

Establish process for establishing & managing specialty slots within Choose and Book

Establish workgroup strategy with secondary care engagement

Establish process for GP bookings and referrals within Choose and Book

Establish process for Secondary Care Professional bookings and referrals within Choose and Book

Establish process for patient access to Choose and Book , including BMS

Establish process for commissioning rules & guidance within Choose and Book

Establish process for management information and reporting within Choose and Book

Establish process for business continuity within Choose and Book

Establish process for Existing (legacy) Systems in relation to Choose and Book

Order 'Props' to support organisation , job changes eg: name badges, signs etc…

Choose and Book business processes changes complete

Training

End User Training Planning

Download Choose and Book Trainer's Pack (Available from Choose and Book website)

Access Choose and Book On-line Training Tool for review

Download Choose and Book Role Based Quick Reference Guides

Produce Choose and Book Local Training Strategy

Identify Choose and Book Trainers

Identify Choose and Book Super Users

Assess numbers of end users (by user group)

Produce End User Training Plan

System Configuration

Choose and Book Definition of Services

Receive Directory of Services Guidance (Describing Secondary Care Services available in Electronic Booking)

Receive template spreadsheet for data entry into DoS

Receive DoS 'Talking Head' training CD

Plan Specialty Order Roll-out

Organise & hold DoS Info Workshops with Service Definers, Specialty Leads etc…

Organise & hold DoS planning workshops with PCT, Commissionning

Define and Document Services

Define and Document Service Selection Booking Guidance

Define and Document Commissioning Rules

Define users into workgroups

Sign-off Directory of Services Information (Incl. PCT, Commissioning sign-off)

Agree DoS Maintenance Schedule and responsibility

Local End to End and Regression testing

Request and receive test patients

Develop Local End to End test Approach

Develop approach to maintain business as usual during testing phase

Define Local End to End Test Scenarios

Develop Local End to End Test Scripts

Develop local regression test scripts

Agree venue for local end to end test

Stage 3 - Pre Deployment

Technical Readiness

Infrastructure Readiness

Order additional hardware as required

Order additional software as required

Request Smart Card Readers from CfH

Download Identity Agent Software from CfH

Install new hardware (including Smart Card Readers)

Install new software (including Identify Agent Software, right versions of IE and Java)

Infrastructure Set-up Complete

N3

Order N3 Connections for Acute Trust Sites

Order N3 Connections for GP Practice sites

N3 Connections ordered

BT Install of N3 Connections at Acute Trust Sites

BT Install of N3 Connections at GP Practice sites

Tested N3 Connections available at all sites going live

Registration Authority

Order Smart Cards and RA Kit

Deliver Smart cards, readers, printers & cameras (Toolkit) to secure area

RA Agent & Manager Training

Schedule RA registration timeslots for end users

Register Local RA Managers and Agents and issue RA Smart cards

Register Local RA Sponsors

Local Registration Authority setup complete

Register C&B DoS input teams, Trainers, Superusers & issue Smart cards

Register Acute based End User staff & issue smart cards

Register GP based End User staff & issue smart cards

All End users going live with Choose and Book registered and issued with Smart Cards

Local Helpdesk

Educte Acute Trust Helpdesk staff appropriately

Educate PCT Helpdesk staff appropriately

Communicate Helpdesk Procedures to all End Users

Helpdesk Procedures Operational

People Readiness

Communications & Stakeholder Engagement

Order Communications Materials from CAB Website

Divide and Assign Comms & Stakeholder Engagement Delivery Ownership

Train and Accredit Delivery Owners on Appropriate Systems eg: Demo Environment

Implement and Track Communications & Stakeholder Engagement Plan

Hold initial awareness sessions in Primary and Secondary Care, Clinical and Admin.

Initial awareness sessions complete

Monitor Comms & S.H. Engagement for effectiveness & bottlenecks

Training

End User Training Planning

Book and Setup Training Accommodation

Test C&B Online Training tool at all locations that training will take place

Communicate End User Training Schedule

Train the Trainers

Undertake Choose and Book Train-the-Trainer session

Develop local process training information to incorporate into End User Training

End User Training

Train Super Users

Train End Users

Train Helpdesk users (where applicable)

Train DoS Users

End User Training Completed

System Configuration

Choose and Book Definition of Services

Documentation of Directory of Services Complete

Set-up users into workgroups via helpdesk process

Workgroups set-up

Data

Ensure nhs.uk service data updated and correct

nhs.uk data quality and maintenance plan agreed

Ensure correct NACS (OCS) codes used by Trust sites

Clean PAS Data to ensure in line with NSTS Data

Clean GP Systems Data to ensure accurate with NSTS Data

Configure Hardware and Software Components

Upgrade of Test PAS to Choose and Book Compliant Version (If applicable)

Upgrade of Test GP system to Choose and Book Compliant Version (If applicable)

Register Test End Point System - PAS (If applicable)

Register Test End Point Systems - GP System

Firewall and network configuraion changes complete

Local End to End and Regression testing

Execute local regression testing

DoS - Activate Services (including workgroups) - Test

Commission Services - Test

Set-up Service Selection Book Guidance - Test

All Service Data Entered and Tested - Test

Acute trust to map services to Test PAS Clinics using service codes - Test

Acute Trusts to enable slots to be available within Test PAS - Test

Choose and Book Slot Harvesting

Execute Local End to End test cycles

Local regression and end to end testing Signed-off

Stage 4 - Deploy

Go Live

Endpoint and outward facing IP addresses to move from Test to Live environment- PAS

Register End Point Systems - GP System

Switch from Test env to LIVE env. Complete

Upgrade of live Existing PAS to C&B Compliant Version

Upgrade of Existing GP Systems to C&B Compliant version at all GP Practices going live

Firewall and network configuraion changes complete

DoS - Define and activate Services (including workgroups) - Live

Commission Services - Live

Set-up Service Selection Book Guidance - Live

Set up Test Clinics in Live PAS

All Service Data Entered and Tested - Live

Acute trust to map services to PAS Clinics using service codes - Live

Acute Trusts to enable slots to be available within PAS - Live

Confirm 1st Line Helpdesk Available

Confirm BMS Solution Operational

Undertake final go / no go decision

Switch-over to live PAS, deal with configuration issues

Choose and Book Slot Harvesting

Live Operation of Choose and Book Application - Initial Deployment Complete

Rollout Planning

Planning and Deployment of additional specialties and Services

Planning and Deployment of additional GP Practices

Stage 5 - Support

Post Go Live Rollout

Lessons Learned

Arrange Lessons Learned Workshop

Document Lessons Learned

Lessons Learned Complete

Benefits Realisation

Identify Benefits Realisation leaders

Hold workshops to decide on which benefits to measure

Develop Benefits Realisation Plan

Baseline Current Performance of Agreed Measures

Measure Post-Live Performance of Agreed Measures

Publicise benefits being achieved

Benefits Realisation Complete

Implement Business As Usual Benefits Realisation Scheme

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